Orders placed via this website will be shipped by the end of the following business day. If there are any delays that would prevent us from shipping your order, we will contact you before the end of the next business day by phone or email. We will try to ship out the same day, but no guarantees.
If you would like to order by check, simply mail your order info with payment to our address below. Mail orders will be shipped within 1-2 days of receiving them.
Shipping Rates & Methods in the United States
USPS Standard shipping is $5 which can take 3 to 6 business days. USPS Priority shipping is $8 and the typical transit time is 2 to 4 business days. UPS Ground is another option but price varies by location and typically takes 4 to 5 business days to arrive. ORDER $40 or MORE and receive PRIORITY SHIPPING for FREE!!! Please note that orders over $100 will ship via UPS Ground. Also note that some items are bulky and may possibly ship via UPS Ground. Please contact us if you have any questions.
If you would like your order to be shipped quicker than Standard or Priority Shipping or to be trackable, we offer UPS Standard Overnight shipping. Note: UPS Standard Overnight orders cannot be shipped to PO Boxes. Overnight orders do not have Saturday delivery. UPS Standard Overnight orders will typically be received two business days after the order. For example, an order placed on a Friday, will likely ship on the following Monday and be received Tuesday. An order placed on a Tuesday afternoon will likely ship on Wednesday and be received on Thursday. We try our best to ship orders on the same day if received in the morning so that they will get to you the very next day, but there are no guarantees. If you have any questions just call 866.420.4255 Hours: 8am-5pm CST
For International Addresses
International orders can be shipped via USPS First Class Mail International, USPS Global Priority Mail, and USPS Express Mail International (additional new method below). Your location depends on the services that are offered. First Class Mail International typically takes 7-21 business days. Global Priority typically takes 7-10 business days to arrive but can sometimes take up to 3 weeks for delivery. Pricing depends on your location and will be available at checkout. Expedited service is also available via USPS Global Express Mail upon checkout. Express Mail typically takes 3-5 business days for delivery but can sometimes take up to 8 business days.
New for 2015! We are offering UPSMI International Mail to all countries. This method typically takes 5-10 business days to arrive but varies for each country and may take longer (sometimes up to 1 month). Pricing depends on your location and will be available at checkout. It is our cheapest international shipping method yet very reliable and trackable to many countries. However the tracking number is somewhat vague with updates (usually just one update when it is processed in the US and then delivered to your country).
Sales tax will apply to Retail Orders only if shipped within the State of Arizona. Wholesale Orders are exempt from sales tax if we have a valid tax exemption certificate on file. The sales tax rate is 9.3%
For more information or other shipping needs, please feel free to contact us.
If for any reason you are not happy with our product, we will refund 100% excluding shipping.
If, for any reason, you are not satisfied with your purchase, JACO will exchange the product or refund 100% of the purchase price, less shipping and handling. NO questions asked. Product must be returned within 30 days from date of original purchase. Simply call for exchange or return authorization.
Please click on the appropriate tabs below to get shipping and ordering info for both US and non-US wholesale orders.
PO Box 22084
Phoenix, AZ 85028 USA
Hours: 8am-5pm CST
Toll Free 866.420.4255 (US Only)
(001) 602.942.1191 (Outside the US)
We appreciate your interest in our products!